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Do you have questions? We can help! Whether you need help with setting up an account, or learning how to best utilize our website to help your efficiency, our customer service representatives are standing by ready to help! For general inquiries, send us a message and we'll respond as soon as possible. For other inquiries, see below.

Web Support

Phone:1-888-803-4467
Email:WebHelp@ebarnett.com
Hours:Monday - Friday 8:00am to 7:00pm EST

Have you checked our Help Center or Frequently Asked Questions for your answer?

Online Help Center

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Customer Service

Phone:1-800-288-2000
Email:customercare@ebarnett.com
Hours:Monday - Friday 8:00am to 7:00pm EST; Saturday 8:00am to 4:00pm EST
Fax:1-800-288-2828

Contact Customer Service

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Other Important Contact Information

HD Supply Pro-Centers

Open 7 a.m. to 5 p.m.
View our list of locations and contact information.

Placing an Order

Phone:1-800-288-2000
Fax:1-800-288-2828

Catalog Request

Email:customercare@ebarnett.com
Phone:1-800-288-2000

Billing & Payments

Email:credit@bntt.com
Phone:1-800-288-2000
Fax:1-800-333-3600

Credit Application

Email:creditapp@bntt.com
Phone:1-800-288-2000
Fax:1-800-333-3600
Apply Online

Special Orders & Factory Direct

Email:customercare@e-barnett.com
Phone:1-800-200-2661
Fax:1-800-200-2028

HD Supply Export (for international orders)

Phone (from Puerto Rico):1-888-632-9286
Phone (outside the U.S.):1-904-356-4162
Fax:1-856-505-1648