Contact Us
Do you have questions? We can help! Whether you need help with setting up an account, or learning how to best utilize our website to help your efficiency, our customer service representatives are standing by ready to help! For general inquiries, send us a message and we'll respond as soon as possible. For other inquiries, see below.
Web Support
| Phone: | 1-888-803-4467 |
| Email: | WebHelp@ebarnett.com |
| Hours: | Monday – Friday 8:00am to 8:00pm EST |
Have you checked our Help Center or Frequently Asked Questions for your answer?
Customer Service
| Phone: | 1-800-288-2000 |
| Email: | customercare@ebarnett.com |
| Hours: | Monday – Friday 8:00am to 8:00pm EST; Saturday 8:00am to 4:00pm EST |
| Fax: | 1-800-288-2828 |
Other Important Contact Information
Home Depot Pro Pro-Centers
| Open 7 a.m. to 5 p.m. | |
| View our list of locations and contact information. |
Placing an Order
| Phone: | 1-800-288-2000 |
| Fax: | 1-800-288-2828 |
Catalog Request
| Email: | customercare@ebarnett.com |
| Phone: | 1-800-288-2000 |
Billing & Payments
| Email: | credit@bntt.com |
| Phone: | 1-800-288-2000 |
| Fax: | 1-800-333-3600 |
Credit Application
| Email: | creditapp@bntt.com |
| Phone: | 1-800-288-2000 |
| Fax: | 1-800-333-3600 |
| Apply Online | |
Special Orders & Factory Direct
| Email: | customercare@e-barnett.com |
| Phone: | 1-800-200-2661 |
| Fax: | 1-800-200-2028 |
StockWise® Inventory Solutions
| Email: | vmi@bntt.com |
| Phone: | 1-800-288-2000 |
Home Depot Pro Export (for international orders)
| Phone (from Puerto Rico): | 1-888-632-9286 |
| Phone (outside the U.S.): | 1-904-356-4162 |
| Fax: | 1-856-505-1648 |