HVAC Repair and Replacement

When to Repair or Replace an HVAC System

Homeowners like to keep costs low, but continuously repairing broken air conditioning systems may be costing them more over time. When it comes to explaining maintenance costs to your customers, use the following considerations to help them determine when to repair equipment and when to pay HVAC replacement costs.

Refrigerant Costs

As we approach the final months of R-22 manufacturing or importing in this country, no one can predict what prices will be in 2020. Also, the current volatility in the cost of R-22 makes it sensible to switch to systems with Puron® refrigerant and its consistent pricing. Using a universally adopted and respected refrigerant for your customers is a smart choice to raise client satisfaction and manage overall costs.

Efficiency Savings

A planned replacement of older equipment will most likely mean an increase in the SEER rating of the system. This gain in efficiency can reduce power consumption and utility bills, which your clients will appreciate.

HVAC Repair Costs

Large component failures, depending on the age of the system and status of the warranty, can result in high bills for your clients. In some cases, parts can be scarce and will create a longer wait time for unhappy homeowners. Planned replacement greatly reduces the chances of an expensive or delayed repair.

Equipment Age

While aging equipment is more likely to fail, it is also less efficient and will cost your clients more in the long run. In addition, if the equipment depends on R-22, it is using an ozone-depleting refrigerant. System replacement means improvements for your customers and good news for the environment.

Warranty Cost Icon


If the equipment is more than 10 years old, it is probably out of warranty. Though the age makes it more likely to need replacement, the homeowner will also be responsible for the full cost. You can help them decide whether it is more cost efficient to replace the unit entirely or pay for consistent repairs.

Additional Considerations

When dealing with failed equipment, the best option is often replacing the entire system. However, when if your customer's budget does not allow full system replacement, you can always look into only replacing the condenser. This option allows your customer to achieve many of the advantages of replacing aging equipment — improved efficiency, stable refrigerant cost and new product warranty coverage — without the full investment.

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